Peoples Bank Theatre recognizes the needs of persons with disabilities, as defined by the Americans with Disabilities Act (ADA) of 1990, and makes every effort to comply with both ADA and state accessibility mandates. In addition, we strive to accommodate the individual needs of guests with disabilities and limited mobility.
Please note that there is no elevator at Peoples Bank Theatre. The second-floor lobby, second-floor concessions, and seating in the Mezzanine and Balcony are only accessible by stairs.
Wheelchair Accessibility and Mobility
Auditorium-level seats have been allocated to patrons in wheelchairs and their companions in Row U. These seats are generally held until 5:00 p.m. on the day of the show. After 5:00 p.m., any unsold seats will be released for sale to the general public.
Additionally, ten (10) aisle seats throughout the auditorium level are equipped with movable/folding transfer arms, which offers patrons with limited mobility the option of sitting in fixed theatre seating when possible. These seat locations are B1, B2, D101, D113, E13, E14, S17, S18, T112 and T101.
Both wheelchair and transfer-arm seating options are indicated in the seating map in our online ticketing system and are also available when contacting our Box Office either in person or when calling 740-371-5152.
On the main floor, the box office, main concession area, drinking fountain, and all auditorium level restrooms are wheelchair accessible.
Strobe lighting and other intense lighting effects may be used during live performances at our theatre, which may pose a seizure risk to attendees with epilepsy or other conditions involving sensitivity to light. If you have any concerns about an upcoming performance’s lighting effects, please contact our administrative office at 740-373-0894 prior to the show date.
Assistive Listening Devices
The theatre is equipped with FM hearing-assist devices. Accompanying hardware is made available to any patron on request. A photo ID is held until the hardware is returned.
Sign Language Interpretation
Sign language interpreters are available during performances. This service should be requested two weeks before the day of the show by calling the theatre office at 740-373-0894.
Visually Impaired Guests
Upon request, suitable locations can be made available to visually impaired patrons.
Safety and Comfort
The safety and comfort of all our guests are important to us. Should you have questions regarding your seating location, stairs, armrests, and other issues regarding accessibility, please don’t hesitate to call us at 740-373-0894.